Frequently Asked Questions
General Questions
What is the Dragan Pocket Winch?
The Dragan Pocket Winch is a revolutionary, ultra-portable, and powerful pulling device designed for a wide range of outdoor and utility tasks. Its compact size allows it to fit in your pocket, yet it delivers an impressive 1-ton (2,000 lbs) of pulling force.
Who makes the Dragan Pocket Winch?
The Dragan Pocket Winch is engineered and brought to you by Dragan Systems, founded by experienced mechanical and electrical engineers Jake Ruhl and Ryan Neil.
Where is the Dragan Pocket Winch made?
Dragan System products are design and assembled in the USA and the manufacturing of the raw materials is a hybrid of USA/China.
Where does the name "Dragan" come from?
The etymology of our name "Dragan" involves related words from older Germanic languages:
Old English: The verb dragan means "to draw" or "to drag." It originates from the Proto-West Germanic word *dragan.
Proto-Germanic / Old Norse: The Proto-Germanic root *draganą and the Old Norse word draga also mean "to pull" or "to draw."
Product Usage & Care
How do I use the Dragan Pocket Winch?
The Dragan Pocket Winch is designed for intuitive operation. A detailed user manual with safety instructions is included with your purchase or download the PDF here
What can I use the Dragan Pocket Winch for?
The Dragan Pocket Winch is incredibly versatile and can be used for vehicle recovery (motorcycles, ATVs, small boats), outdoor activities (camping, boating, hiking), home projects, farming tasks, and various job site applications.)
Is the Dragan Pocket Winch safe to use?
Yes, the Dragan Pocket Winch is designed with safety in mind. However, it is crucial to always follow the provided safety guidelines in the user manual and never exceed the winch's rated pulling capacity of 2,000 lbs.
What kind of rope or line does it use?
The Dragan Pocket Winch utilizes a high-performance composite line delivering a greater strength then steel and other high performance metal cables.
Can the Dragan Pocket Winch be used for lifting?
Lifting operations are limited to exclude overhead loads or suspending people.
Is the Dragan Pocket Winch waterproof?
Yes, it is designed to withstand harsh outdoor conditions, including water exposure.
How do I maintain the Dragan Pocket Winch?
Regularly inspect for wear, keep it clean, and store in a dry place when not in use.
Tech Specs & Features
What is the pulling capacity of the Dragan Pocket Winch?
The Dragan Pocket Winch has a pulling capacity of 2,000 lbs.
What materials is the Dragan Pocket Winch made from?
The Dragan Pocket Winch is constructed with a core of high-strength aircraft grade aluminum, a lightweight and durable carbon fiber handle, and a high-performance comosite line.
What are the dimensions and weight of the Dragan Pocket Winch?
- Weight: 1.2 lbs
- Max Length (Corner to Corner): 6 inches
- Width: 2.75 inches
- Height : 3.15 inches
Does the Dragan Pocket Winch require any batteries or external power?
No, the Dragan Pocket Winch is entirely hand powered making it useful anytime, anywhere.
What accessories are available for the Dragan Pocket Winch?
Available accessories include Dragan carrying case, capio, line, doubler / pulley and handle for the Dragan Pocket Winch.)
Shipping & Returns
Where do you ship to?
Please reference our shipping policy page. (hyperlink to Shipping Policy page)
What are your shipping costs?
Please reference our shipping policy page.
How long will it take to receive my order?
Typically orders are processed within 2 business days, and shipping times depend on carrier and location (all orders are shipped out of Bend, Oregon). If we are backordered on product or out of stock, the product page will have that info, and detailed shipping times will be provided there.
What is your return policy?
Please reference our return policy page.
Warranty & Support
What is the warranty on the Dragan Pocket Winch?
Please reference our warranty policy page.
What if I have a problem with my Dragan Pocket Winch?
Please refer to the troubleshooting section in your user manual. If you still need assistance, please contact our customer support team.
How long will it take to receive my order?
Typically orders are processed within 2 business days, and shipping times depend on carrier and location (all orders are shipped out of Bend, Oregon). If we are backordered on product or out of stock, the product page will have that info, and detailed shipping times will be provided there.
What is your return policy?
Please reference our return policy page.
